Customer's Support
At Ramkda, we care about your satisfaction. If you have any questions about your order, returns, or our products, our support team is here to help.
Ramkda a Live Support Resources
Access real-time assistance through chat, call, or email for a seamless shopping experience.
Need Help? Contact Us
Reach out to us if you had common problems and questions. Got a question or just want to chat?
Need Help? Contact Us
Reach out to us if you had common problems and questions. Got a question or just want to chat?
Answers to the most common questions
-
You can reach our support team by email at hello@ramkda.com or call us at +91 99799 90123. Our live chat is also available from Monday to Saturday, 10 AM – 7 PM.
-
Our support hours are Monday to Saturday, 10 AM to 7 PM (IST). We’re closed on Sundays and national holidays.
-
Once your order is shipped, you’ll receive a tracking link via email or SMS. You can also log into your Ramkda account and view the tracking status in the “My Orders” section.
-
If your order arrives damaged or incorrect, please contact us within 48 hours of delivery. Share your order ID and a photo of the issue, and we’ll arrange a replacement or refund promptly.
-
You can initiate a return or exchange by contacting our support team within 7 days of receiving your order. Make sure the product is unused and in its original packaging.
-
Yes, we provide refunds once the returned product passes our quality check. Refunds are processed within 5–7 business days to your original payment method.
-
Yes, you can update your shipping address within 12 hours of placing the order. Contact our support team immediately to make the change.
-
Yes, Ramkda ships to multiple countries. Shipping rates and delivery times may vary depending on your location. You’ll see the available options at checkout.