Privacy Policy

 1.Introduction

Welcome to Ramkda, where learning and play go hand in hand!
We design and manufacture educational puzzle games, wooden learning boards, and smart activity toys for children aged 0–12 years — all proudly Made in India.

Your trust means everything to us. This Privacy Policy explains how we collect, use, and protect your personal information when you browse our website, make a purchase, or interact with our support team.

By visiting our website or using our services, you agree to the practices described in this policy.

 2.Information We Collect

To serve you better, we collect certain types of information:

a. Personal Information

  • Name, email address, and phone number

  • Billing and shipping addresses

  • Payment details (securely processed by trusted payment gateways)

  • Account details if you create one with us

b. Technical Information

  • IP address, browser type, device information, and operating system

  • Analytics data about how you use our site

c. Usage & Marketing Preferences

  • Pages viewed, items added to cart, and purchase activity

  • Communication preferences and opt-in details for marketing or SMS updates

3. How We Use Your Information

We handle your data responsibly to provide a smooth, personalized, and safe shopping experience.

  • Order Fulfillment: Process and deliver your purchases, manage payments, and send order updates.

  • Customer Support: Respond to your questions, concerns, or feedback promptly.

  • Account Services: Help you manage your account, wishlist, or past orders.

  • Personalized Experience: Suggest toys or puzzles that match your child’s learning stage or interests.

  • Marketing & Updates: Send you new arrivals, educational tips, festival offers, or promotions (only if you’ve opted in).

  • Analytics & Improvement: Improve our website, user experience, and product range.

  • Legal & Security: Comply with applicable laws and prevent misuse or fraud.

4. SMS & Email Communication

If you opt in to receive communications from us, you may get:

  • Order confirmations and tracking updates

  • Abandoned checkout reminders

  • Promotional offers, festival discounts, or learning content

You can unsubscribe from emails at any time using the “Unsubscribe” link, or stop SMS updates by replying STOP.

Your opt-in data and contact preferences are never shared with any third party, except our secure messaging partners who help us deliver these updates safely.

5. Cookies & Tracking

We use cookies and similar tools to enhance your shopping experience by:

  • Remembering your cart items and preferences

  • Understanding how visitors explore our puzzles and toys

  • Sending gentle reminders if you’ve left items in your cart

You can manage or disable cookies anytime through your browser settings.

6. Sharing Your Information

Your privacy is our priority — we do not sell or rent your data.
We only share limited information when necessary, with:

  • Service Providers: Trusted partners that handle payments, shipping, marketing automation, or website hosting under strict confidentiality agreements.

  • Legal Requirements: When required by law or to protect our rights, users, or property.

  • Business Transfers: If Ramkda undergoes a merger or restructuring, your data may be securely transferred.

All partners follow strong privacy and data-security obligations.

7. Your Rights

You’re always in control of your information. You may:

  • Request access to the personal data we hold about you

  • Ask for corrections or updates

  • Request deletion of your personal data (where legally possible)

  • Opt out of marketing emails or SMS at any time

  • Withdraw your consent for specific uses

To exercise these rights, please contact us at hello@ramkda.com

8. Children’s Privacy

While our toys are designed for children, our website is intended for parents and guardians.
We do not knowingly collect personal information from children under 13 years of age. If such data is inadvertently collected, it will be deleted immediately.

9. Data Security

We take strong precautions to protect your personal information using industry-standard security protocols and encryption.

While no system can guarantee 100% protection, Ramkda continually reviews and improves its data-security practices to ensure your information stays safe.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect new features, legal requirements, or business changes.
Any updates will be posted on this page with a revised effective date.

We encourage you to check this page periodically to stay informed about how we protect your privacy.

11. Contact Us

If you have any questions, requests, or feedback regarding this Privacy Policy, please contact us:

Ramkda Hub LLP

📧 Email: hello@ramkda.com

📞 Phone: +91 9979990123

🏠 Address: Revenue Survey No. 278, Shyam Someshwar Industries, Block No. 313, Mangrol, Pipodara, Surat, Gujarat, 395110